Optimesia Consulting Limited (trading as Optimesia) is a company registered under the laws of England and Wales, registered number 05767976  with registered address at Windansea, Llangennith, Swansea, SA3 1HU

Optimesia is not currently registered for VAT

General

These terms and conditions apply to the use of our website and any services you may request from us.

By using our site, or requesting a service, you confirm that you accept these terms and conditions and that you agree to comply with them.

If you do not agree to these terms, you must not use our site or attempt to purchase our services.

Reliance on our website information

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

No investment advice

Optimesia does not provide investment advice as defined by by the Financial Conduct Authority (FCA). We provide information based on analysis of underlying data but make no recommendations as to any course of action based on that information

PERG 8.28 Advice or information - FCA Handbook

Optimesia furthermore expects that its reports and other services provide only a part of the information that form the basis of any decisions.

Website links

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. 

Intellectual Property

Optimesia is the owner of all intellectual property rights relating to this website,  in the material published on it and in any reports or other services supplied to our customers. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have received, printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics or charts separately from any accompanying text.

Our status as the authors of content on our site or provided in any other form must always be acknowledged.

You must not use any part of the content on our site for commercial purposes. 

If you print off, copy or download any part of our site or of any reports received from us in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Nor may you establish a link in such as way as to discredit or otherwise undermine the information or services provided by Optimesia.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our site other than that set out above, please contact us at enquiries@optimesia.co.uk

Liabilities

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it or any reports or other information we may supply in any form.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or

• use of or reliance on any content displayed on our site or provided to you in any form

• In particular, we will not be liable for:  loss of profits, sales, business, or revenue;  business interruption; loss of anticipated savings;  loss of business opportunity, goodwill or reputation; or  any indirect or consequential loss or damage

Application of these terms and changes

These terms are applicable from 1 August 2021 but maybe subject to change in future

Breach of these terms

We reserve the right to take legal action in the event of any breach of any of the above terms and conditions by any user or customer

Applicable law

These terms of use are governed by English law. 

This notice explains how and why your personal data is processed by Optimesia when we provide you with consultancy and related services, when you use our website and if and when we send you marketing communications.

Optimesia is a " data controller" in relation to its use of your personal data.

You should read this notice, so you know what personal data we collect about you, what we do with it and how you can exercise your rights in connection with it.

Personal data we may collect

The personal information we process about you broadly falls into four main categories:

 (i) Contact Information;

• Name
• Address
• Telephone number
• Organisation details (e.g. your place of work, job title and organisation contact information)

(ii) Billing Information;

(iii) Marketing Preferences; and

(iv) Browsing and Device Usage Information.

Personal data purposes

Legitimate business reasons why we may hold your data:

• Responding to your enquiries
• Establishing you/your organisation as a client on our systems
• Providing you/your organisation with consultancy and other services you may have requested from us
• Billing and taking payment from you in respect of our services
• Sending you service-related communications
• Sending you electronic direct marketing communications if you have elected to receive them
• Conducting surveys for benchmarking, continuous improvement and marketing purposes
• For our general record-keeping and client relationship management, including resolving any complaints  or disputes
• Complying with our general regulatory and statutory obligations 
• Continuously reviewing and improving our products and services
• Obtaining legal advice, establishing, defending and enforcing our legal rights and obligations, e.g. copyright
• Monitoring and producing statistical information regarding the use of our website
• Maintaining the security and integrity of our systems, platforms, premises and communications (and detecting and preventing actual or potential threats to the same)
  

Transfer of personal data

We do not currently share our data with any other person or organisation. All such data remains in the UK at all times.

But please see our cookie policy for data that may be collected by our website hosting company

Data Security

We will put in place appropriate security measures to protect your personal data from unlawful or unauthorized processing and accidental loss, destruction or damage.

However please note that, in relation to any personal data you submit to us online, we cannot guarantee the security of data sent to us in this way. Transmission of data over the internet is at your own risk.

Data retention

We will only retain your personal data for a limited period of time, and for no longer than is necessary for the purposes for which we are processing it for.

Cookies and similar technologies

For more information regarding how we use cookies and similar technologies in connection with your browsing and device usage of our website, please read our Cookies Policy.

Your privacy rights

Our processing of your personal data is based on your consent (see Personal data purposes above), you have the right to withdraw your consent at any time. If you do decide to withdraw your consent we will stop processing your personal data for that purpose.

Where we are processing your personal data for direct marketing purposes, you have the right to object to that processing.

Depending on the circumstances, you may have the right to:

• access your personal data and to be provided with certain information in relation to it, such as the purpose for which it is processed, the recipients or categories of recipient to whom it is disclosed and the period for which it will be stored;
• require us to correct any inaccuracies in your personal data without undue delay;
• require us to erase your personal data;
• require us to restrict processing of your personal data;

Note, however, that this may impact our ability to provide you with our services

Data Protection contact

Please contact us if you would like to exercise any of your privacy rights.

Our data protection contact is Sarah Howard who can be contacted at enquiries@optimesia.co.uk or by writing to our registered address

We encourage you to let us know if you have any concern about how we are using your data so we can try to resolve your concerns. However, if you consider that we are in breach of our obligations under data protection laws, you are always entitled to submit a complaint to the Information Commissioner

Make a complaint | ICO